Privacy Policy

Last updated: August 2024

Introduction

Hemco Electrical Services LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Service Information: Service address, property details, project descriptions
  • Communication Data: Messages, inquiries, and correspondence with our team
  • Service Request Details: Type of electrical service requested, preferred dates, project scope

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address (anonymized where possible)
  • Pages visited and time spent on pages
  • Referring website address
  • Device type

How We Use Your Information

We use collected information for the following purposes:

  • Providing electrical service quotes and estimates
  • Completing requested electrical services
  • Communicating with you about your service requests
  • Sending appointment reminders and service updates
  • Improving our website and services
  • Responding to inquiries and providing customer support
  • Complying with legal obligations

Third-Party Services

We use the following third-party services that may collect or process your data:

  • Formspree: Our contact form is processed through Formspree for secure form submission. Their privacy policy is available at formspree.io/privacy.
  • Google Maps: We use Google Maps to display our location. Google's privacy policy is available at policies.google.com/privacy.

These third parties have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

  • Service Providers: Contractors or suppliers necessary to complete your electrical project
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

Data Retention

We retain personal information for as long as necessary to:

  • Provide requested services
  • Maintain business records as required by Florida law
  • Respond to legal claims or disputes

Service records are typically retained for a minimum of seven (7) years as required by Florida construction industry regulations.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Opt-Out: Opt out of marketing communications
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure form submission through encrypted connections (HTTPS)
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments of our systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your experience. For detailed information about cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For privacy-related questions or to exercise your rights, contact us:

Hemco Electrical Services LLC
Privacy Inquiries
1303 Spring Lake Ter
Ocoee, FL 34761
Phone: +1 (509) 308-9920
Email: admin@hemcoelectricalservices.com